• I don't own a business, can I still hire from you?

    Most of our products are intended for commercial purposes. However, you can still contact us for any of your requirements and our friendly staff will be more than happy to assist you.

  • Where in Australia can you deliver your products?

    We are based in Victoria but can deliver our products throughout Australia to all major cities and territories, as well as regional areas. We have our own transport and the right gear to move equipment safely and efficiently.  However, for single item short term hires transport can become expensive.  If you are interested please contact us here to request a quote.

  • What kind of events does The Equipment Co support?

    Our team have experience working with Australia’s largest and most prestigious international events, as well an unique and personal events including corporate functions, weddings and parties. There is no request too large or too small – we want to hear from you. Contact us here to request a quote, no matter what kind of event you are planning.

  • Whom should I contact if I have an issue with the equipment I have hired?

    If you have an issue with our equipment, we have one of our team available 24/7, you can contact our technician on 1300 663 631. We recommend that you provide our technician with as much information possible about the equipment fault, as it will enable our technicians to fix the problem quickly. For damaged products please read our terms & conditions section.

  • How far in advance should I book with The Equipment Co?

    It’s never too early to speak with us about how we can support your event. We work with clients that schedule with us up to several years in advance, so don’t hesitate to book early – you may even be eligible for early bird discounts for our busiest periods. Contact us here to discuss your future projects..

  • Where is The Equipment Co located?

    We are located in Victoria at 74 Nissan Drive, Dandenong South 3175, Australia. For any enquiries, Contact us here.

  • Can I hire equipment for just 1 day?

    We have customers who will rent equipment for a few hours and other customers who have equipment on hire for years. Our speciality is really short to medium term hires that range from a few days to a month or two. Whatever your requirement, just let us know and we’ll do our best to find a solution that works for everyone.

  • What times do you deliver?

    Our standard delivery times are from 7.30am to 3.30pm Monday to Friday, we also service outside those hours with the addition of an out of hours surcharge. Clients often wish to hire equipment for an event on a Saturday and we suggest a Friday delivery and Monday pick-up to save our clients an extra fee, the rental fee doesn’t change. We understand this doesn’t work for everyone, but in many cases it does. Don’t hesitate to discuss your requirements with us.

  • Can I pick-up from you?

    Yes! No problem at all if you wish to save yourself the delivery and pick-up charges – you’ll just need to come during our normal business hours. Some items are easy to transport in a normal vehicle while others require a bit more specialised transport equipment. People pick-up from us almost every day, you just need to be conscious that you’re responsible for the equipment while it’s being transported if you do it yourself.
    Don’t hesitate to talk though this with us.